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Domestic Abuse Support

Local organisations

Norwich Connect



Telephone: 01603 628122

Open 9am-5pm Monday-Thursday, 9am-4.30pm Friday


One-to-one support for people suffering from domestic abuse

Children and Young People support workers

Behavioural Change Practitioners working with those who display harmful behaviour

Adolescent to parent abuse service

Therapeutic support, peer mentoring, recovery groups and courses such as the Freedom Programme

Online resources and support

Leeway refuge services



Telephone: 0300 561 0077


24 hour telephone support

Residential services including short term emergency accommodation for people with no recourse to public funds

Women's outreach service in Norwich, Broadland, Breckland, King's Lynn/West Norfolk and drop-in advice sessions in these areas

Male advice line staffed by specialist male workers 10am-12pm every Wednesday

One-to-one support and group work for children and young people

Adolescent to parent abuse service

Multi-lingual support across Norfolk and free immigration advice

Orwell refuge services (Haven Project)

Telephone: 0845 467 4876


Area covered: South Norfolk


Telephone support line 10am-4pm Monday-Friday

Emergency accommodation for females only

Community support for men and women

Orwell has a specialist domestic abuse worker in the South Norfolk Early Help Hub. Requests for support into this service can be made on 01508 533933 or via the South Norfolk Help Hub website

Victim Support


Telephone: 0808 1689 111 (National Helpline, 24 hours)

0300 303 3706 (Norfolk and Suffolk Victim Care, 8am-5pm Monday-Friday)



Telephone and face to face support for male and female victims.





Area covered: King's Lynn and West Norfolk


Advice Line: 07526 257857 (10am-3pm Friday only)

Telephone and face to face support

Drop-in sessions

Support for female victims and survivors and child on parent violent programmes.

Daisy Programme

Facebook site:


Area covered: Breckland


Support for male and female victims

Face to face support and counselling

Survivor courses such as the Freedom Programme and My Confidence

Drop-in support groups and choir

National organisations:

National Domestic Violence Helpline


Telephone: 0808 2000 247


24 hour domestic violence helpline for women. If you are unable to call you can also receive support from the Helpline workers by emailing They will respond to your email within 5 working days

Referral to emergency safe accommodation and information about refuges

Information about legal rights, housing and welfare rights. Referral to the relevant services

Advice and information for victims, professionals, friends or family



Telephone: 0800 999 5428



Support with lesbian, gay, bisexual and transgender domestic abuse

Telephone support line open 10am-5pm Monday, Tuesday and Friday, 10am-8pm Wednesday and Thursday

Transgender specific support line 1pm-5pm Tuesday

Online chat support available 5pm-8pm Wednesday and Thursday

Respect Men’s Advice Line


Telephone: 0808 801 0327



Advice and support for men experiencing domestic violence and abuse

Telephone support line 9am-8pm Monday and Wednesday, 9am-5pm Tuesday, Thursday and Friday.

If you are unable to call you can also receive support from the Helpline Advisors by emailing and they will aim to reply within two working days

Online chat support available 10am-4pm Tuesday and Wednesday

Mankind Initiative


Telephone: 01823 334244


Telephone support line for male victims of domestic abuse 10am-4pm Monday-Friday

Information about reporting incidents, planning an escape and police procedures

Signposting to support for emergency housing and specialist legal help

National Stalking Helpline (delivered by Susy Lamplugh Trust)


Telephone: 0808 802 0300


Telephone support line available 9.30am-4pm Monday, Tuesday, Thursday, Friday and 1pm-4pm Wednesday

Advisors can provide information about the law in relation to stalking and harassment in the UK, reporting stalking or harassment, effective gathering of evidence, ensuring your personal safety and that of your friends and family, and practical steps to reduce the risk

Paladin: National Stalking Advocacy Service


Telephone: 020 3866 4107




Provide trauma informed support, advice and advocacy to high risk victims

Raise awareness of dangers and risks of stalking

Provide university accredited ISAC training and CPD accredited training to professionals

Analyse the application of the stalking law

Campaign on behalf of victims of stalking

Develop a “Knowledge HubÍ›”– a single port of call for any victim seeking the best support and safety advice, for a professional seeking information about how to respond to stalking and principles of an effective advocacy service